Thursday, March 17, 2011

Discover the Power of ‘Work the Lead’

 A service by TeleDirect Call Centers, Work the Lead brings contact centers to a whole new level, ensuring that leads are captured and transferred in the most profitable direction possible for your company. With this program, your company is able to create and manage web reports based on appointment setting, call transfers and order entry, at no extra charge.

To begin, your company can create a free account that allows you to explore the program and software, while seeing how easy it is to use. There is no obligation to pay upfront. 

Next, you are able to craft the customer’s experience, creating a script that pops up for our representatives so that all calls begin seamlessly for maximum customer service. 

Then, you are able to assign leads to multiple locations, mark the status of an order and update appointments, all from a convenient web-based system. We also provide a complete seminar registration system, order entry and lead management software for your company to ensure easy and quick data entry.

Finally, you will receive a working toll-free number, as well as the ability to quickly and effectively fund your account. With this, you can work immediately, and for last minute print jobs, TeleDirect automatically ties your script with customer calls.

Work the Lead has no monthly minimums, contracts, set-up or program fees, deposits or charges for toll-free numbers on active accounts. Plus, we believe that we should only be paid for the work we complete, so we only charge you when our representatives answer the phone.

This program is perfect for start-up businesses that want to maximize their earnings at fair prices. With our consultants, we can work with you to format your live script or assist you with any other inquiries you may have. Not only do we excel in service for your customers, but also with you, our customers. 

At TeleDirect, we want to make outsourcing simple for your company with our innovative Work the Lead program, immediately and without the pressure. Work the Lead will help enhance your call center experience with no obligations, no money down, and no problems. To learn more, visit www.TeleDirect.com/WorkTheLead.

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