Tuesday, July 1, 2014

Extra Hands on Your Next Project

Projects are inevitable at almost every workplace, but does your company have the scalability to always get the job done and efficiently? TeleDirect’s service will provide your company with a team of agents and an Account Manager that will dedicate all of their time to your project! No need for escalations to your business. We will be the solution to increasing efficiency while enhancing customer services!

Benefits from the Dedicated Plus+ services:
  • Seamless transition with your workforce
  • Ensures accountability through daily management
  • Multi-channel notifications via text and email
  • Local presence with your customer base
Our agents are assigned to projects with specific experience in your industry in order to achieve maximum results!
  • Mortgage
  • Insurance
  • Real Estate
  • Retail
  • Financial Services
  • IT/Help Services
Contact us today to start improving your projects! www.teledirect.com


Friday, June 20, 2014

Benefit From Our Solutions Customized For YOUR Services

Do your employees feel over-worked, constantly working over-time, and never seem to get enough done in their 8 hour shifts? Are your customers needing more assistance from you than you can provide? If these scenarios apply to you, a service center such as TeleDirect could be extremely beneficial to your company. Our services are customized specifically to what your company needs to thrive. Are you ready for your employees to be multiplied at a cost effective price?

Your company will be more powerful than ever with the transparent help of TeleDirect. We offer:

  • 24/7/365 Availability
  • Customized Scripting
  • Innovative Technology
  • Lead Management
  • On-Demand Reporting
When it comes to customer service and results, we only know one level of quality, and it’s always the highest in the industry. Contact us today to leave your competitors in the dust: www.teledirect.com 

Friday, June 13, 2014

The Solution to Your Decline of ROI

Have you noticed a steady decline in results from your team? If you are worried that your company is currently out of the resources to increase ROI, TeleDirect’s Performance Plus+ solution is the answer to your challenges! We will place your product or service in a 1-3 week implementation campaign to evaluate your results from top to bottom. After analyzing the results, we will give your company feedback to revise performance goals! In no time at all, your company will be running smoothly, and your company’s ROI will increase tremendously.

Some of the solutions offered by Performance Plus+:
  • Lead Generation
  • Database Cleansing
  • Key Contact Acquisition
  • Fundraising
  • Lead Qualification
  • Market Research
  • Customer/Client Outreach
  • Appointment Setting
Contact us today to find out more on how TeleDirect’s Performance Plus+ solution will reach your audience, engage your customers, and drive your sales! www.teledirect.com

Tuesday, June 10, 2014

Choosing the Right Service Center for Your Company

You may be asking yourself, “There are thousands of call centers to choose from, how do I know which one is right for my company?” We are confident at TeleDirect that we will continuously exceed your expectations on services for your company. At TeleDirect, we take pride in our commitment to our clients and the investment in our employees, which is one of the many aspects that sets us a part from the competition.

Many competitors can’t say they have:
  • Experience – 48 years of experience in delivering results on aspects of clients’ needs and requests.
  • Knowledge – Efficient and effective communication from account management team.
  • Reliability – Our high service level will leave you with peace of mind 24/7/365.
  • Flexibility – Around-the-clock responsiveness to reporting and procedural changes.
Wondering if your company fits in our broad spectrum of industries and markets? Here is a list of the many we serve:

  • Financial Services
  • Technology
  • Retail
  • Automotive
  • Healthcare
  • Education
  • Non-Profit
  • Insurance
  • Telecommunications
  • Real Estate
  • Legal
Contact TeleDirect today to let one of the most respected and fastest growing business solutions handle all of your contact center services: www.teledirect.com


Friday, May 30, 2014

Your services. Our Solutions.

Since 1961, TeleDirect has provided a full-service, on-demand center, with highly-experienced sales representatives who provide outstanding customer experiences so that your company receives the first-rate impression that it deserves! Our company wants to help you reach its outbound goals and objectives, and we are confident that we can achieve them. TeleDirect’s outbound services allow you to focus on your company while we take care of the rest.

Benefit from our solutions that will help you reach your outbound goals:
  • Lead Qualification
  • Market Research
  • Customer Surveys
  • Database Cleansing
  • Key Contact Acquisition
  • Appointment Setting
Sales Special features:
  • Web Reports
  • Email Leads
  • CRM Software
  • Lead Tracking Software
Are you ready to drive revenue and obtain an ROI? Contact TeleDirect today to take full advantage of our outbound services: www.teledirect.com


Tuesday, May 27, 2014

Leverage our Technology and Expertise to Get the Job Done

Have you ever wondered what TeleDirect can do for your company? Other than giving your company a competitive advantage over the competition, there is a plethora of benefits from acquiring our services that not only handles your calls, but leverages TeleDirect’s technology and expertise. Every company has different needs, and we are confident that we can meet and achieve your expectations.

Here are a few of the services TeleDirect offers to get the job done 24 hours a day, 7 days a week, and to grow your business exponentially:

  • Customer Acquisition & Sales
  • Customer Support and Retention
  • Integrated Solutions
  • Outbound services
If your company is behind on current technology, we can assure that our variety of services and innovative technology will not disappoint. Contact us today to see where we can take your company: www.teledirect.com

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Friday, May 16, 2014

Work The Lead and Close More Sales

Do your competitors constantly seal the deal right in front of your eyes? This can be terribly frustrating, but luckily, TeleDirect has a solution for you. Our Work The Lead service will take your business to the next level when it comes to capturing and routing leads directly back to you!

Are you ready to have 24/7 demand availability secured, created and managed in the cloud? Having constant access to our innovative service will give your company multiple options and customized solutions that will bring in the leads you need to grow.

Expect the following services with our Work The Lead service:

  • Dedicated Account Manager – Focus on other company responsibilities while a dedicated Account Manager makes sure that business is functioning at it’s fullest potential.
  • On-The-Go Mobility – Work The Lead is built for the 21st century. This software is made for mobility and has the tools to grow as your business grows.
  • Reports & Analytics – We provide full-service reporting tools and features that come along with this the Work The Lead service. There are multiple options for how to view your information graphically with the ability to select metrics based on YOUR company’s KPI’s.
It’s time to leave your competitors in the dust, and allow TeleDirect to get you more leads than ever for your company. Contact us today to start closing more deals: http://www.Teledirect.com

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