The Cloud Based Platform That is Always on Your Side

Heard of “the cloud?” No, we don’t mean clouds in the sky. At TeleDirect, we use the cloud for our Automatic Call Distribution (ACD) system as a solution for a call center and answering service! This cost effective solution is backed behind knowledge, and over 50 years experience in the call center industry.

What can you expect with TeleDirect ACD? Just a few of the perks of the service include:

• Cost Efficiency: Forget about long-term contracts. TeleDirect provides per-minute pricing so you pay for what you use.
• Customer Integration: We guarantee complete compatibility with your current applications and software. This is done through our API-enabled, web-based integration.
• Call Recordings: You will have access to our call recordings! We provide full transparency to allow you to listen to our professionalism and expertise with your clientele!
• Cloud-Based: The cloud is your friend. The cloud will assist with focusing on collaboration, visibility and satisfaction. If you need reports and analytics, the cloud can instantly produce those.

If you are looking to take your business to the next level and leave your competition in the dust, contact us to find out more about our ACD solution: http://www.teledirect.com/teledirect-acd.html