Friday, December 13, 2013

Are Competitors Taking Your Leads?

Statistics have proven that there are “peak” response times when contacting potentials leads.  This includes certain days of the week, as well as certain hours that are best to contact a lead.  Although this is good information, there is never a reason to slack off or fail to respond to clients in a timely fashion just because the time doesn’t fall in a peak time period. Do your employees reach out everyday to clients for qualification, follow up and closing conversation?  In this industry, reaching a lead within 5 minutes is 100 times valuable if the lead is called back within 30 minutes.

According to a recent survey about seller response rate, these astonishing statistics could make you question the way that your company is making contact with leads:

●      70% of buyer requests were IGNORED
●      72% of buyers say that the first seller to respond has the advantage
●      64% of buyers claimed that their purchase decision was dependent on slow seller response
●      More than 40% of buyers said that a 24-hour response window is TOO SLOW After viewing these statistics, is your method of contact with leads too slow and ineffective?

TeleDirect has the inbound and outbound services that will ensure that you get the deal! TeleDirect has an inbound service that immediately contacts leads via email or chat using TeleDirect Messenger and Call my Leads, and a robust outbound predictive dialer that is capable of connecting leads to our professional team quickly and efficiently!   Contact us today to prevent your persistent competitor from sealing the deal: www.teledirect.com

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