Thursday, January 17, 2013

Industry Technology Spotlight - CRM



In the modern business world nothing moves at a glacial pace. Not only do our clients expect more, but the average medium sized business is better equipped to meet that demand than ever before. Whether working from the road or an office in the city, the technology that we all rely on keeps business running at top speed and allows us to do our jobs more effectively than the professionals of yesteryear. At TeleDirect, we strive for seamless integration with our customer’s Customer Relationship Management (CRM) software to allow them to do business to their full potential.

With TeleDirect, your business will see the benefits of so much more than just a call center. The partnership of TeleDirect with Salesforce.com gives our customers the benefits of AppExchange and the ability to add features to your business’s CRM. Not only that, but our programmers can make sure that the flow of information is always on the right path. It just goes to show that there is nothing quite like the perfect team when it comes to making your business grow.

In addition to our Salesforce Integration, TeleDirect offers many other vital services for the modern business. On top of access to our state of the art software, we also offer the ability to make changes to your scripts and even the services you use quickly and easily. This allows you to stay ahead of the competition and moving forward at the speed of the business world. Work the Lead will also help your business keep its edge with lead capture, appointment setting, order entry, 24/7/365 access to leads and data, and so much more.

We firmly believe that your successes are our successes. We work hard to give your business the most professional service on the market with access to state of the art technology to keep your business growing steadily. Come see what makes TeleDirect call centers the benchmark of the industry. We are sure that you will love our easy to use, professional services.

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