Tuesday, February 21, 2012

Getting Started with TeleDirect Call Centers



In today’s business world, there are so many things to keep track of, between finances, marketing and the day-to-day operations. For this reason, many businesses choose to outsource one of the most time-consuming portions of their operations—customer service.

Some businesses hear horror stories of outsourcing their customer service, especially when it comes to language barriers. At TeleDirect, this is not a concern at all, as our customer service representatives are all based right here in the United States and are thoroughly trained to take your calls and provide helpful information to all of your customers. In addition to all the outstanding phone and online chat service that we directly provide, we make your customer and lead management easier than ever with our various programs, including Instant Sales Expert, Instant Project Expert and more!

Do you need a hand with your customer service? Getting started with TeleDirect Call Centers is easy! Go online to www.teledirect.com and create a free account to set up a script, set your FAQs, build a catalog, enter meeting information and seminar data and more, all for free. That’s right—you’ll pay absolutely nothing until you need a toll-free number.

Once you’ve decided to begin full service with TeleDirect, you’ll have access to all of our outstanding call center service benefits, including:

No charge toll-free numbers for your customers to call for information.
Instant setup of scripts, toll-free numbers and more.
Thorough lead management that allows you to update and track leads, measure ROI and assign leads to locations and employees. Your leads will never disappear, and your account never expires!
Guaranteed 24/7/365 service that allows you to change your scripts, add FAQs, view your data and have your calls answered at any time of any day, all year long.

There’s no reason to wait any longer to revolutionize your business’s customer service. TeleDirect can maximize your company’s efficiency by taking your customer service to new heights.

If you’re interested, you can sign up for our service online or call our consultants today at 800-776-1081. Connect your callers to live, professional representative with TeleDirect, and never look back!

2 comments:

Unknown said...

Call centers offer inbound call centers services , outbound call center services , answering services and many more other value added services.

inbound call center

cisritu said...

Yes customer service does matter alot putting hard effect only on finances, marketing and day-to-day task only, wont help you grow. Call center service is meant for that extra edge your company and customers need.