Thursday, December 8, 2011

Using Fill the Lot from TeleDirect



As you know, TeleDirect Call Centers' Fill the Lot feature is a great tool for car salespeople everywhere, and using it is unbelievably easy. When you do, you'll have customer service all day, every day dedicated to capturing your leads and setting your appointments.

As you know, TeleDirect Call Centers' Fill the Lot feature is a great tool for car salespeople everywhere, and using it is unbelievably easy. When you do, you'll have customer service all day, every day dedicated to capturing your leads and setting your appointments.

To create your campaign, all you have to do is click “Create New Campaign” at the top, under “Control Panel.” When you add the name of your campaign, keep in mind that you can have multiple campaigns going at one time, so you should try to keep each one distinct from the others. You can then enter the form of advertising that your campaign will use, and let the program know if you’d like to give your leads directions to your dealerships.

Choosing the script type customizes how you want your calls to go. You can pick appointment setting, short and sweet or standard loan by phone. In the next step you can customize the script, adding or removing any questions you desire, among other options. Once you’ve finished customizing, the bottom of the script shows what your price per lead will be, a handy feature that makes budgeting easier than ever. After you’ve finished your script, add custom FAQs about the campaign so that TeleDirect’s customer service representatives are well-versed in your business.

The next page focuses on lead distribution, and allows you to add different leads to each one of your locations. You may add as many or as few dealerships as needed. If you have more than one location, you can distribute leads by percentage, area code or zip code.

The final step is to fund your account. Enter your credit card information and pick your toll-free number. Once you’ve completed this step, congratulations! You now are set up with TeleDirect’s outstanding Fill the Lot service!

If you have any questions, contact the call center pros at TeleDirect today to learn how Fill the Lot can benefit your business.

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