Wednesday, January 19, 2011

Have a Hot Lead? We'll Get it to the Right Place

 

Wouldn’t it be great if you could channel the best potential customers to your most talented sales people? It would save you time and money, not to mention boost profits.

In order to run a successful business, you have to trust your team to make the best use of their work time, but for sales representatives, that can be tough. When most of those hours are spent responding to dead-end phone calls from non-committing customers, you have to wonder how they might perform if only working with customers who are genuinely interested in working with your company.

At TeleDirect Call Centers, we know how important it is to turn leads into sales. If your best sales people are stuck on the phone for hours a day with customers who are not that interested, they’ll be unable to show their real worth to the company and miss out on possible commissions. Instead, consider letting TeleDirect handle your hot leads!

TeleDirect Call Centers has decades of experience in qualifying leads. Our representatives engage potential customers to determine their level of interest in your products or services. From there, we transfer them to the appropriate members of your sales team, where the deal is finalized. Through our hot transfers, we are able to give your company the advantage, and by prescreening with our state-of-the-art software, we send the hottest leads to your best team members in time, every time.

Each hot lead is tracked, allowing you to see for yourself how leads in the right hands turn into sales. Using our service to help coordinate these sales will take some of the pressure off, letting your team do what they do best.

As always, when TeleDirect handles your leads, every customer will be treated with dignity and respect. Those with questions and concerns will be directed to a knowledgeable member of your staff, while those ready to make a purchase will be routed directly to the people who will finish out the sale. 

Freeing up your best people from spending valuable time on the phone with lukewarm leads will allow them the time to do their greatest work with the hot ones. Don’t miss another opportunity—let TeleDirect Call Centers put your company’s hot leads into the right hands. Visit us at www.teledirect.com to learn how we can help you!

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