Most businesses have a public website so that their clients and potential clients have a place to go to learn more about what the business does and how they can help you, or so that you can place an online order, etc. Most times the website also includes a contact us form, so that a potential client can send an inquiry to the business. Once the inquiry has been received someone from the sales staff will follow up with the prospective client.
The challenge posed is that if the inquiry comes through when the sales staff is not available, or when the person who manages the emails is not available the lead could sit there for some time waiting to be followed up on. With that in mind TeleDirect provides a type of click to call functionality using Work The Lead. You can send these leads to TeleDirect as they come in, and the Customer Service Representatives will receive the lead, contact the perspective client and go through appointment setting with your prospect. The script the CSR's use can also include additional information that may be valuable to your sales staff, but which the caller may not have been willing to provide on the contact form.
If you would like to see a demonstration of how this works and can help you turn your leads into sales, please contact us directly at: 800-776-1081 or by email at: sales@teledirect.com.
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