TeleDirect’s “Fill the Lot” Program

Losing a sale on your first call is a frustrating experience, but TeleDirect Call Centers has a program that aims to limit and even eradicate those difficult moments. The “Fill the Lot” program from TeleDirect is a live lead capture and appointment setting system that enables our customer service representatives to bring your auto dealership the highest level of customer service possible, 24 hours a day, seven days a week, 365 days a year.

One of the greatest things about Fill the Lot is that there are no per-minute charges. TeleDirect will provide patient, excellent customer service that will guarantee us to get the leads you need. We give the caller step-by-step directions to your dealership, using MapQuest if needed. We will listen to all of their stories about credit trouble or all of their concerns about making purchases, give them sound and helpful advice, and not charge you a penny, no matter how long the call goes.

To get started, go online and create your free account. In creating an account, you are under no immediate obligation to begin our services or make any payments, and you are able to set up a Customer Service interface! You’ll be able to explore the software and see how easy it is to use, before you even begin using it for actual business purposes.

Once you’ve created your account, you can begin to create your custom call scripts that will be used on all calls with your leads. The scripts will automatically be sent to our customer service representatives, and will allow for seamless openings to each call.

You also have the ability to organize your leads however you like. You can arrange them by location (or assign them to multiple locations), mark the status of an order and update an appointment all online. TeleDirect will provide a complete seminar registration system, order entry system and lead management software.

Are you interested in beginning the “Fill the Lot” program? Get in contact with TeleDirect Call Centers today, and we’ll help you to get started with our service. It’s quick, easy, and free!