Making it Happen: TeleDirect

At TeleDirect Call Centers, we have all the tools necessary to transform your business’s customer service into a service you can be proud of. Whether you’re looking for excellent lead development, professional calls, instant messaging software or much more, TeleDirect can make it happen.

Here are some of the benefits your business will receive from a partnership with our call centers:

• The Call Center. Our customer service representatives are highly trained and professional, ready to take your calls and provide ample information to your customers. Our On Demand Call Center software gives you an unprecedented amount of control, giving you access to immediate script changes and working toll-free numbers.
• Pledge On Demand. For over 20 years, TeleDirect has been supporting pledge clients. This experience gives us a true understanding of the unique needs that they come with. Our services include live, web-based on air reporting and toll free numbers. You will have the ability to record a custom greeting with your president, or even a celebrity who endorses you. All of this and much more, from TeleDirect’s Pledge On Demand.
• Instant Sales Expert. This online customer relations management tool helps you to avoid missed sales, overdue tasks, poor follow-up and any other missed opportunities. It is integrated with our 24/7/365 call center, giving you fast and easy lead follow-up, customer surveys and more. The power of your sales team will increase exponentially with the instant access to TeleDirect’s customer outreach base through ISE.
• Instant Project Expert. This project management software helps us manage projects with our clients and helps our clients organize their own internal projects. This service is completely free and will instantly streamline your project management.
• Operations. We can talk up our software as much as we want, but we know that means nothing in comparison to a friendly, professional, efficient group of customer service representatives. We have exactly that, as our team is trained to create powerful Moments of Truth that will have your customers coming back for more.

If you have any other questions about what TeleDirect can do for your business, be sure to visit our website or contact us today. Whatever your business needs, make it happen with TeleDirect Call Centers.