Friday, April 11, 2014

How to Outpace Your Competition With a Call Center






Are your employees trying to complete their daily work duties while handling incoming customer service calls? Trying to efficiently complete both of these tasks can be extremely difficult. This is a common problem for companies and can typically make employees feel overworked and/or overwhelmed with their workload. Considering a U.S.-based call center like TeleDirect could be the solution to this problem.

A few benefits to expect with TeleDirect as your incoming and outgoing call solution:
  • Exceed customer service expectations
  • Grow relationships with current customers
  • Your company will have complete access to our software and your data at all times
  • Every phone conversation is professional, friendly, and efficient
TeleDirect is open 24/7/365, answering your calls in 20 seconds or less, and can provide support for your customers in English, Spanish and video service in American Sign Language. Embark on a new level of customer service for your clientele and give your employees a realistic workload today: www.teledirect.com



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