Are you in the Healthcare business? Customer service and ensuring patient confidentiality and security should be a priority in the Healthcare Industry. TeleDirect is a HIPAA compliant business that will always comply with industry regulations and meet our internal proficiency standards through ongoing training and awareness programs.
You may be asking, “but how do I really know that TeleDirect could be strategic partner for my healthcare business?” Well, we have broad knowledge and experience assisting clients with their Medicare Advantage Plans, Medicare Supplements, Medicaid, Prescription Drug Plans, Health Insurance and Dental and Vision plans and have proven they can entrust us with their inbound and outbound contact center needs.
For your inbound healthcare solutions, we can take care of :
- On Call Physician support
- Concierge service
- New patient inquiries
- Tier I and Tier II customer service
- Overflow support for medical equipment servicing Medical Practice assistance (Dental, GP, Orthopedic MD)
- Lead qualification for Healthcare Insurance
- Inpatient and Outpatient surveys
- Conduct HCAHPS, CAHPS and Corporate Wellness Program Surveys
- Telemarketing services for Medical Sales
No comments:
Post a Comment