Reminders vs. Events on the TeleDirect System

If you’re familiar with our Instant Project Expert, or IPE, software, then you’ve probably heard a lot about “reminders” and “events,” and alerts or other features that correspond with them. But what exactly is the difference between a reminder and an event?

Through IPE, you are able to schedule reminders that are directly related to a task or milestone. Obviously this is a very useful tool when you are constantly having to shift your focus between different projects. Clicking the reminder allows you to go from your calendar straight to the task that you set the reminder for, instead of being forced to wade through a long list of tasks. If you’re involved in a lot of projects, this will save you a great deal of time.

Events, on the other hand, are items you put on the calendar that you want to remind yourself about. These items are not attached directly to any tasks or milestones, and include items like meetings. It’s better to use events to remind yourself of meetings, because using a task or milestone, one person could (in theory) not show up to the meeting and get graded as though they completed a task, or everyone else who did show up would have to take a bad grade.

Another advantage to using events is that when you invite someone to an event in IPE, the event automatically shows up on the invitee’s calendar. No emails are exchanged back and forth, saving you time from having to switch between IPE and your email account. However, should you choose to send out email reminders about your upcoming event, you can do so by checking the available “email” box and clicking “update.” Just remember that everyone already gets emails every morning regarding their reminders and events, so you don’t want to flood their inboxes with unnecessary reminders.

If you have any more questions about events, reminders, or the Instant Project Expert software in general, we’d love to answer them. Call us at TeleDirect Call Centers today or use our website’s live chat feature!