Wednesday, April 13, 2011

What is an Instant Sales Expert?

 At TeleDirect Call Centers, we strive to see our clients grow in business. However, naturally, with growth comes a wide variety of new challenges. Missed sales, overdue tasks, poor follow-up and other missed opportunities are among the many challenges that can plague companies unprepared to handle a sudden growth in business. 
 
To address this issue, we have created the Instant Sales Expert, or ISE, a top-of-the-line online customer relations management tool. With ISE, all of these growing pain-related challenges will be history! The tool integrates with our 24/7/365 call center to allow for more convenient lead follow-ups, customer surveys and lead qualification. It also allows you to keep your most valuable sales people focused on high-quality calls and appointments. Best of all, ISE is free to all clients of TeleDirect Call Centers.
 
One major advantage of ISE is that it makes logging existing tasks and scheduling new tasks faster than ever. This will increase the time your staff can spend actually making calls and sending emails, rather than filling out forms. 
 
Different tabs in ISE also allow you to be more organized and efficient in your business.  There is a “To-Do” tab for quickly viewing daily tasks, a “Leads” tab for working on your leads, a “Clients” tab for your customer service team, a “Reports” tab that includes pre-built reports that make your tracking easier and a “Setup” tab that allows you to customize ISE to fit your needs. 
 
ISE also allows you to keep better track of your business trends over time. When you convert a lead into a client through ISE, you are prompted to provide important information that over time will show some important business trends specific to your company.
 
If you are worried about setting up ISE yourself, you can contact our business consultants who will help you to set up your ISE organization for immediate use. After all, we are just as invested in your success as you are!
 
If you are interested in using the fastest and easiest sales automation tool available on the market, contact us today about Instant Sales Expert. With its ease and efficiency, your company will soon be growing and thriving more than it ever has before.

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