Wednesday, March 9, 2011

Don't Lose the Sale on the First Call with 'Fill the Lot'

 

 Have you ever wondered about what it would mean to your dealership if every possible lead that came through on the first call was distributed to the right place for maximum sales support and customer service? It would be nice, right?

With "Fill the Lot" from TeleDirect Call Centers, you can harness the power of a live lead capture and appointment setting system that brings you the best quality customer service available anywhere in the world. This means more patrons for your dealership and the ability for you to close on more sales.

At TeleDirect, we know what it means to provide outstanding service. As most sales, professionals know it sometimes takes a significant time investment to convert a lead, often requiring you to listen to individuals as they describe their situations, past experiences, credit troubles and more. We do this at no extra charge, and it is this patience and service that will help guarantee that you will get more leads as we provide step-by-step instructions to your business's location.

So how does all of this work? First, all we ask is that you create a free account with us, which gives you a no-obligation opportunity to explore our software and services. At no cost, we will work with you to configure a customer service interface that fits your needs. 

As a next step, it's time to build a custom script that relates directly to your dealership. This script is a critical step in the process, as it allows you to gather data and information about your customers' experiences. The script will be used by our customer service representatives every time a customer calls, providing for a seamless and hassle-free solution.

After that, you can set up your lead, reservation, or order management system, where you can assign leads to multiple locations, mark the status of orders and update appointments, all from the convenience of our online platform. Once you have set up your system, it's time to fund your account and get a working toll-free number, which is available online and ready to go as soon as you're ready. 

With Fill the Lot, you also get complete control over the cost of each lead, as you can quickly and easily adjust the length and quantity of questions that are asked of your customers. This provides ultimate flexibility, while also allowing you to closely manage your sales.

To learn more about the Fill the Lot service from TeleDirect Call Centers, visit www.teledirect.com/fillthelot/!

 

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