One of the challenges that many clients face is a way to route their calls to different destinations based on business hours, or what a caller may be looking for. If this is a problem that you face, then contact TeleDirect regarding our great new IVR product.
Using our IVR product you can send the calls directly to your business during the day and to our call center after hours. You can ask simple qualifying questions up front to determine if this is a lead that you want to talk to, for example, you can send callers from a state you cannot work with to a voicemail box instead of to your sales people.
IVR can be a great way to make sure that your callers are handled in a timely manner by the right people. For more information call 800-776-1081 or email: sales@teledirect.com.
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