Why use TeleDirect? Find out how our call center software separates us from the competition. Join us at our enlightening webinars.
Register at the links below, and feel free to invite anyone who would benefit from the webinars as well.
Work The Lead Webinar:
Lead Capture, Appointment Setting, Order Entry, Live Transfer, On Call
Date: Thursday, January 14th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/493138954
On Demand Pledge System Webinar:
Real Time Call Reports, Script Changes, Pledge Data
Date: Thursday, January 21st
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/811649890
Operational Webinar:
CSR Quality Control, Tracking Progress and Communications
Date: Thursday, January 28th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/199120354
We look forward to your attendance!
Tuesday, January 5, 2010
Wednesday, December 9, 2009
December Webinars
How does our call center software separate us from the competition? Join us at our informative webinars and learn about 5 Things to Consider When Selecting a Call Center.
Register at the links below. You can also invite anyone who would benefit from the webinars as well.
Work The Lead Webinar:
Lead Capture, Appointment Setting, Order Entry, Live Transfer, On Call
Date: Tuesday, December 15th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/921518474
Operational Webinar:
CSR Quality Control, Tracking Progress and Communications
Date: Thursday, December 17th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/542230738
We look forward to your attendance!
Register at the links below. You can also invite anyone who would benefit from the webinars as well.
Work The Lead Webinar:
Lead Capture, Appointment Setting, Order Entry, Live Transfer, On Call
Date: Tuesday, December 15th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/921518474
Operational Webinar:
CSR Quality Control, Tracking Progress and Communications
Date: Thursday, December 17th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/542230738
We look forward to your attendance!
Tuesday, October 27, 2009
November Webinars
Come join us at our complimentary webinars in November. Learn about the Five Things to Consider When Selecting an Outsourcer. Each webinar will focus on one aspect of TeleDirect's call center business.
You can register at the links below and if you know of anyone who would benefit from the webinars, they are welcome to attend as well.
On Demand Pledge System Webinars:
Real Time Call Reports, Script Changes, Pledge Data
Date: Wednesday, November 18th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/433785147
Work The Lead Webinars:
Lead Capture, Appointment Setting, Order Entry, Live Transfer, On Call-
Date: Thursday, November 12th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/514745306
Operational Webinars:
CSR Quality Control, Tracking Progress and Communications
Date: Thursday, November 19th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/793965602
We look forward to seeing you there!
You can register at the links below and if you know of anyone who would benefit from the webinars, they are welcome to attend as well.
On Demand Pledge System Webinars:
Real Time Call Reports, Script Changes, Pledge Data
Date: Wednesday, November 18th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/433785147
Work The Lead Webinars:
Lead Capture, Appointment Setting, Order Entry, Live Transfer, On Call-
Date: Thursday, November 12th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/514745306
Operational Webinars:
CSR Quality Control, Tracking Progress and Communications
Date: Thursday, November 19th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/793965602
We look forward to seeing you there!
Monday, October 12, 2009
TeleDirect Price Challenge
Introducing the new TeleDirect price challenge. Many times other companies will offer you a low price per minute for your customer service minutes, which they often make up by requiring you to commit to more minutes than you will use a month, or charging you monthly programming, TRAINING, or setup fees. If you are being offered a very low per minute rate, TeleDirect WILL PROVIDE you that same rate for your initial funding with us. Purchase your first block of minutes and we will give you free minutes to get you to the same low rate you were offered by the competition SO YOU DON"T HAVE TO MAKE THE MISTAKE OF SELECTING THE WRONG PARTNER. (Extremely low quotes will need to be verified.)
Remember, our minutes never expire, they roll from month to month and there are no hidden setup fees. In fact, we work closely with our clients during the start of their campaign making sure that the script and FAQ’s are fine-tuned as the calls are handled by our CSR’s. This fact combined with our on-demand scripting tools is just another one of the things that sets us apart from our competition.
If you would like a one-on-one demonstration of what sets TeleDirect apart please contact us at: 800-776-1081 or by email: sales@teledirect.com.
Thursday, October 1, 2009
Webinars
A great form of communication with TeleDirect as well as interaction with other businesses is at our weekly webinars. Learn about the Five Things to Consider When Selecting an Outsourcer. Each webinar will focus on one aspect of TeleDirect's call center business.
You can register at the links below and if you know of anyone who would benefit from the webinars, they are welcome to attend as well.
On Demand Pledge System Webinars:
Real Time Call Reports, Script Changes, Pledge Data
Date: Tuesday October 13th
Time: 10am PST/ 11am MST/ 12pm CST/ 1pm EST
https://www2.gotomeeting.com/register/600496243
Seminar Edge Webinars:
Seminar Registration, RSVP Services, Attendance Reports, Drip Leads
Date: Wednesday September 30th
Time: 10am PST/ 11am MST/ 12pm CST/ 1pm EST
https://www2.gotomeeting.com/register/122251763
Date: Wednesday October 28th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/555919362
Work The Lead Webinars:
Lead Capture, Appointment Setting, Order Entry, Live Transfer, On Call
Date: Thursday October 8th
Time: 1pm PST/ 2pm MST/ 3pm CST/ 4pm EST
https://www2.gotomeeting.com/register/377488243
Date: Friday October 23rd
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/697748739
Operational Webinars:
CSR Quality Control, Tracking Progress and Communications
Date: Thursday October 15th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/865447755
Date: Wednesday October 21st
Time: 1pm PST/ 2pm MST/ 3pm CST/ 4pm EST
https://www2.gotomeeting.com/register/975284570
We look forward to seeing you there!
You can register at the links below and if you know of anyone who would benefit from the webinars, they are welcome to attend as well.
On Demand Pledge System Webinars:
Real Time Call Reports, Script Changes, Pledge Data
Date: Tuesday October 13th
Time: 10am PST/ 11am MST/ 12pm CST/ 1pm EST
https://www2.gotomeeting.com/register/600496243
Seminar Edge Webinars:
Seminar Registration, RSVP Services, Attendance Reports, Drip Leads
Date: Wednesday September 30th
Time: 10am PST/ 11am MST/ 12pm CST/ 1pm EST
https://www2.gotomeeting.com/register/122251763
Date: Wednesday October 28th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/555919362
Work The Lead Webinars:
Lead Capture, Appointment Setting, Order Entry, Live Transfer, On Call
Date: Thursday October 8th
Time: 1pm PST/ 2pm MST/ 3pm CST/ 4pm EST
https://www2.gotomeeting.com/register/377488243
Date: Friday October 23rd
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/697748739
Operational Webinars:
CSR Quality Control, Tracking Progress and Communications
Date: Thursday October 15th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/865447755
Date: Wednesday October 21st
Time: 1pm PST/ 2pm MST/ 3pm CST/ 4pm EST
https://www2.gotomeeting.com/register/975284570
We look forward to seeing you there!
Sunday, September 27, 2009
Introducing Advanced Lead Distribution
In the three years that we have been building and adding to our Work The Lead application at TeleDirect we have worked closely with our clients designing scripts and features to ensure that clients needs are met.
We have built the ability to assign leads based on questions in a script, area code, zip code and percentage. We are now proud to introduce our new advanced lead distribution rules. This feature is great for businesses who sell leads, if the business wants to buy no more than 10 leads a day, you are able to set a cap on the number of leads they will receive. You are also able to assign a percentage of leads based on the answer to a question, and still assign a percentage. If you have a new client who has just signed up to purchase leads, you can give them a higher priority on the same percentage to ensure that they receive the first lead of the day.
Our lead sellers and buyers are excited about this advanced functionality, if you would like to see a demonstration of how our software can work with your business, please contact us at: 800-776-1081 or email sales@teledirect.com.
We have built the ability to assign leads based on questions in a script, area code, zip code and percentage. We are now proud to introduce our new advanced lead distribution rules. This feature is great for businesses who sell leads, if the business wants to buy no more than 10 leads a day, you are able to set a cap on the number of leads they will receive. You are also able to assign a percentage of leads based on the answer to a question, and still assign a percentage. If you have a new client who has just signed up to purchase leads, you can give them a higher priority on the same percentage to ensure that they receive the first lead of the day.
Our lead sellers and buyers are excited about this advanced functionality, if you would like to see a demonstration of how our software can work with your business, please contact us at: 800-776-1081 or email sales@teledirect.com.
Monday, September 21, 2009
TeleDirect Five Time Fastest Growing Business!
For the 5th Year in a row, TeleDirect Call Centers was named as one of the fastest growing businesses in the region by the Sacramento Business Journal. This year, TeleDirect placed 34th on the list. The Fastest Growing Company list is created by measuring revenue over the last 2 years. Normally, The Business Journal names the Top 100 Fastest Growing Companies. This year, sadly, there were only 98 Companies that qualified with 2 years of significant growth.
In this tough economy it is critical to be able to right size your company immediately and remain profitable. TeleDirect offers a wide range of customer contact automation tools that can help companies stay in front of customers and prospects even while we might have to downsize parts of our staff. Leveraging a quality outsource partner can keep your revenue stream moving in the right direction.
The weak economy has hit TeleDirect just like everyone else. Staying profitable and focused on customer satisfaction is our plan for a strong 2010.
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