TeleDirect Price Challenge

Introducing the new TeleDirect price challenge. Many times other companies will offer you a low price per minute for your customer service minutes, which they often make up by requiring you to commit to more minutes than you will use a month, or charging you monthly programming, TRAINING, or setup fees. If you are being offered a very low per minute rate, TeleDirect WILL PROVIDE you that same rate for your initial funding with us. Purchase your first block of minutes and we will give you free minutes to get you to the same low rate you were offered by the competition SO YOU DON"T HAVE TO MAKE THE MISTAKE OF SELECTING THE WRONG PARTNER. (Extremely low quotes will need to be verified.)

Remember, our minutes never expire, they roll from month to month and there are no hidden setup fees. In fact, we work closely with our clients during the start of their campaign making sure that the script and FAQ’s are fine-tuned as the calls are handled by our CSR’s. This fact combined with our on-demand scripting tools is just another one of the things that sets us apart from our competition.

If you would like a one-on-one demonstration of what sets TeleDirect apart please contact us at: 800-776-1081 or by email: sales@teledirect.com.

Webinars

A great form of communication with TeleDirect as well as interaction with other businesses is at our weekly webinars. Learn about the Five Things to Consider When Selecting an Outsourcer. Each webinar will focus on one aspect of TeleDirect's call center business.

You can register at the links below and if you know of anyone who would benefit from the webinars, they are welcome to attend as well.

On Demand Pledge System Webinars:
Real Time Call Reports, Script Changes, Pledge Data

Date: Tuesday October 13th
Time: 10am PST/ 11am MST/ 12pm CST/ 1pm EST
https://www2.gotomeeting.com/register/600496243


Seminar Edge Webinars:
Seminar Registration, RSVP Services, Attendance Reports, Drip Leads

Date: Wednesday September 30th
Time: 10am PST/ 11am MST/ 12pm CST/ 1pm EST
https://www2.gotomeeting.com/register/122251763

Date: Wednesday October 28th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/555919362


Work The Lead Webinars:
Lead Capture, Appointment Setting, Order Entry, Live Transfer, On Call

Date: Thursday October 8th
Time: 1pm PST/ 2pm MST/ 3pm CST/ 4pm EST
https://www2.gotomeeting.com/register/377488243

Date: Friday October 23rd
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/697748739


Operational Webinars:
CSR Quality Control, Tracking Progress and Communications

Date: Thursday October 15th
Time: 11am PST/ 12 pm MST/ 1 pm CST/ 2 pm EST
https://www2.gotomeeting.com/register/865447755


Date: Wednesday October 21st
Time: 1pm PST/ 2pm MST/ 3pm CST/ 4pm EST
https://www2.gotomeeting.com/register/975284570


We look forward to seeing you there!

Introducing Advanced Lead Distribution

In the three years that we have been building and adding to our Work The Lead application at TeleDirect we have worked closely with our clients designing scripts and features to ensure that clients needs are met.

We have built the ability to assign leads based on questions in a script, area code, zip code and percentage. We are now proud to introduce our new advanced lead distribution rules. This feature is great for businesses who sell leads, if the business wants to buy no more than 10 leads a day, you are able to set a cap on the number of leads they will receive. You are also able to assign a percentage of leads based on the answer to a question, and still assign a percentage. If you have a new client who has just signed up to purchase leads, you can give them a higher priority on the same percentage to ensure that they receive the first lead of the day.

Our lead sellers and buyers are excited about this advanced functionality, if you would like to see a demonstration of how our software can work with your business, please contact us at: 800-776-1081 or email sales@teledirect.com.

TeleDirect Five Time Fastest Growing Business!

For the 5th Year in a row, TeleDirect Call Centers was named as one of the fastest growing businesses in the region by the Sacramento Business Journal. This year, TeleDirect placed 34th on the list. The Fastest Growing Company list is created by measuring revenue over the last 2 years. Normally, The Business Journal names the Top 100 Fastest Growing Companies. This year, sadly, there were only 98 Companies that qualified with 2 years of significant growth.

In this tough economy it is critical to be able to right size your company immediately and remain profitable. TeleDirect offers a wide range of customer contact automation tools that can help companies stay in front of customers and prospects even while we might have to downsize parts of our staff. Leveraging a quality outsource partner can keep your revenue stream moving in the right direction.

The weak economy has hit TeleDirect just like everyone else. Staying profitable and focused on customer satisfaction is our plan for a strong 2010.

Five Things to Consider When Selecting an Outsourcer

Please join TeleDirect for our upcoming webinar that focus on the five things every business should consider when selecting an outsourcer. We will review our Work The Lead site in conjunction with these five important concepts:

1. Stability
2. Security
3. Innovation
4. Transparency/Control
5. Immediate Access

We look forward to having you at one of our upcoming dates:

Wednesday Sept 23rd: 10 AM PST/ 11 AM MST/ 12 PM CST/ 1 PM EST: https://www2.gotomeeting.com/register/301427091

Thursday Oct 8th: 1 PM PST/ 2 PM MST/ 3 PM CST/ 4 PM EST: https://www2.gotomeeting.com/register/377488243

Friday Oct 23rd: 11 AM PST/ 12 PM MST/ 1 PM CST/ 2 PM PST: https://www2.gotomeeting.com/register/697748739

We look forward to seeing you there!

Back By Popular Demand!

We are excited to announce that due to the great success of our recent Operational webinar we are adding more dates for clients and potential clients. It's important that all of our clients have a chance to view the tools that we use to measure the success of our Customer Service Representatives and the job that we are doing for our clients. Please join us for one of the upcoming dates:

September 24th 1PM PST/2 PM MST/3 PM CST/4 PM EST. Register here: https://www2.gotomeeting.com/register/176564538

October 15th 11 AM PST/12 PM MST/1 PM CST/2 PM EST. Register here: https://www2.gotomeeting.com/register/865447755

October 21st 1 PM PST/2 PM MST/3 PM CST/4 PM EST. Register here: https://www2.gotomeeting.com/register/975284570

We look forward to seeing you there!

Work The Lead Tips & Tricks V.3

Using Clones Campaigns:

Work The Lead has a variety of different campaigns that you can use to support your business. Call My Leads which provides a "click to call" functionality for Internet leads that you would send to us. Chat campaigns which allow you to have 24/7 chat capability on your public website. Along with our inbound campaigns, we also provide a way for you to mirror your inbound campaign.

This is called a cloned campaign. A clone is used for toll free number sourcing. If you are planning to run television, radio or any other kind of marketing where knowing the exact source is important, then you would use our cloned campaigns. Setting up a cloned campaign takes about a minute, and once done you will have a live toll free number that rings directly into your account with TeleDirect.

Because clones can be setup so quickly, this also means that you do not need to keep a large bank of numbers set aside for your media partners. When a media partner requests a new number, you log in to your account with TeleDirect and provide them one very quickly.

If you are interested in learning more about our different campaign types and how you can use our service please email us at sales@teledirect.com or attend one of our upcoming webinars.