In the three years that we have been building and adding to our Work The Lead application at TeleDirect we have worked closely with our clients designing scripts and features to ensure that clients needs are met.
We have built the ability to assign leads based on questions in a script, area code, zip code and percentage. We are now proud to introduce our new advanced lead distribution rules. This feature is great for businesses who sell leads, if the business wants to buy no more than 10 leads a day, you are able to set a cap on the number of leads they will receive. You are also able to assign a percentage of leads based on the answer to a question, and still assign a percentage. If you have a new client who has just signed up to purchase leads, you can give them a higher priority on the same percentage to ensure that they receive the first lead of the day.
Our lead sellers and buyers are excited about this advanced functionality, if you would like to see a demonstration of how our software can work with your business, please contact us at: 800-776-1081 or email sales@teledirect.com.
Sunday, September 27, 2009
Monday, September 21, 2009
TeleDirect Five Time Fastest Growing Business!
For the 5th Year in a row, TeleDirect Call Centers was named as one of the fastest growing businesses in the region by the Sacramento Business Journal. This year, TeleDirect placed 34th on the list. The Fastest Growing Company list is created by measuring revenue over the last 2 years. Normally, The Business Journal names the Top 100 Fastest Growing Companies. This year, sadly, there were only 98 Companies that qualified with 2 years of significant growth.
In this tough economy it is critical to be able to right size your company immediately and remain profitable. TeleDirect offers a wide range of customer contact automation tools that can help companies stay in front of customers and prospects even while we might have to downsize parts of our staff. Leveraging a quality outsource partner can keep your revenue stream moving in the right direction.
The weak economy has hit TeleDirect just like everyone else. Staying profitable and focused on customer satisfaction is our plan for a strong 2010.
Monday, September 14, 2009
Five Things to Consider When Selecting an Outsourcer
Please join TeleDirect for our upcoming webinar that focus on the five things every business should consider when selecting an outsourcer. We will review our Work The Lead site in conjunction with these five important concepts:
1. Stability
2. Security
3. Innovation
4. Transparency/Control
5. Immediate Access
We look forward to having you at one of our upcoming dates:
Wednesday Sept 23rd: 10 AM PST/ 11 AM MST/ 12 PM CST/ 1 PM EST: https://www2.gotomeeting.com/register/301427091
Thursday Oct 8th: 1 PM PST/ 2 PM MST/ 3 PM CST/ 4 PM EST: https://www2.gotomeeting.com/register/377488243
Friday Oct 23rd: 11 AM PST/ 12 PM MST/ 1 PM CST/ 2 PM PST: https://www2.gotomeeting.com/register/697748739
We look forward to seeing you there!
1. Stability
2. Security
3. Innovation
4. Transparency/Control
5. Immediate Access
We look forward to having you at one of our upcoming dates:
Wednesday Sept 23rd: 10 AM PST/ 11 AM MST/ 12 PM CST/ 1 PM EST: https://www2.gotomeeting.com/register/301427091
Thursday Oct 8th: 1 PM PST/ 2 PM MST/ 3 PM CST/ 4 PM EST: https://www2.gotomeeting.com/register/377488243
Friday Oct 23rd: 11 AM PST/ 12 PM MST/ 1 PM CST/ 2 PM PST: https://www2.gotomeeting.com/register/697748739
We look forward to seeing you there!
Friday, September 11, 2009
Back By Popular Demand!
We are excited to announce that due to the great success of our recent Operational webinar we are adding more dates for clients and potential clients. It's important that all of our clients have a chance to view the tools that we use to measure the success of our Customer Service Representatives and the job that we are doing for our clients. Please join us for one of the upcoming dates:
September 24th 1PM PST/2 PM MST/3 PM CST/4 PM EST. Register here: https://www2.gotomeeting.com/register/176564538
October 15th 11 AM PST/12 PM MST/1 PM CST/2 PM EST. Register here: https://www2.gotomeeting.com/register/865447755
October 21st 1 PM PST/2 PM MST/3 PM CST/4 PM EST. Register here: https://www2.gotomeeting.com/register/975284570
We look forward to seeing you there!
September 24th 1PM PST/2 PM MST/3 PM CST/4 PM EST. Register here: https://www2.gotomeeting.com/register/176564538
October 15th 11 AM PST/12 PM MST/1 PM CST/2 PM EST. Register here: https://www2.gotomeeting.com/register/865447755
October 21st 1 PM PST/2 PM MST/3 PM CST/4 PM EST. Register here: https://www2.gotomeeting.com/register/975284570
We look forward to seeing you there!
Tuesday, September 8, 2009
Work The Lead Tips & Tricks V.3
Using Clones Campaigns:
Work The Lead has a variety of different campaigns that you can use to support your business. Call My Leads which provides a "click to call" functionality for Internet leads that you would send to us. Chat campaigns which allow you to have 24/7 chat capability on your public website. Along with our inbound campaigns, we also provide a way for you to mirror your inbound campaign.
This is called a cloned campaign. A clone is used for toll free number sourcing. If you are planning to run television, radio or any other kind of marketing where knowing the exact source is important, then you would use our cloned campaigns. Setting up a cloned campaign takes about a minute, and once done you will have a live toll free number that rings directly into your account with TeleDirect.
Because clones can be setup so quickly, this also means that you do not need to keep a large bank of numbers set aside for your media partners. When a media partner requests a new number, you log in to your account with TeleDirect and provide them one very quickly.
If you are interested in learning more about our different campaign types and how you can use our service please email us at sales@teledirect.com or attend one of our upcoming webinars.
Work The Lead has a variety of different campaigns that you can use to support your business. Call My Leads which provides a "click to call" functionality for Internet leads that you would send to us. Chat campaigns which allow you to have 24/7 chat capability on your public website. Along with our inbound campaigns, we also provide a way for you to mirror your inbound campaign.
This is called a cloned campaign. A clone is used for toll free number sourcing. If you are planning to run television, radio or any other kind of marketing where knowing the exact source is important, then you would use our cloned campaigns. Setting up a cloned campaign takes about a minute, and once done you will have a live toll free number that rings directly into your account with TeleDirect.
Because clones can be setup so quickly, this also means that you do not need to keep a large bank of numbers set aside for your media partners. When a media partner requests a new number, you log in to your account with TeleDirect and provide them one very quickly.
If you are interested in learning more about our different campaign types and how you can use our service please email us at sales@teledirect.com or attend one of our upcoming webinars.
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